multimeter factory
Frequently Asked Question

ALL FAQ

Where is our main market?
Our main market is Europe,North America,South American
Are you trading company or factory?
We are soldering iron tools and instrument tester factory which have over 20 years’ experience in this area.
What are the payment modes available?

Usually we accept TT, PayPal, Western Union, L/C, Alipay, Wechat ect…

How long does the production lead time?

The delivery time of our batch order is about 30 days. For products with in stock, the delivery time is 3-5 days.

How long is the product warranty ?

Frogbro is committed to delivering the highest quality test and measurement products and provides a 1 year warranty with most of its products. The length of the product warranty is stated in the user’s manual that comes with each product.

Do you provide calibration and maintenance services?

Yes, we will provide these services. You only need to contact the corresponding business personnel and tell them about the specific problems of the product. We will provide solutions within 24 hours.

What is the minimum order quantity?

For some products in stock, our minimum order quantity is 1pc. For products without stock, we usually have a minimum order quantity of 1000. The starting order quantity of different products is different, which needs to be confirmed directly with the salesperson.

Can we get sample to test?

Samples can be provided, and customers need to pay the sample fee and freight.

Can customize the brand logo, packaging and color of the product?

Our products support OEM services, and customers provide design requirements. We will give the best suggestions according to the requirements.

Does the factory have the ability to undertake development projects?

We have a professional R&D team, which is specially responsible for the development of new products, and can also help to carry out new product development projects of our customers, such as the need to change the appearance and internal circuit boards.

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